Fed up with unreachable deep rack goods, mast shaking at height and frequent downtime for battery swaps? The EP CQD15SD is built for high-density warehouses, cold storage and distribution centers. Featuring a premium scissor fork, reinforced triple free mast and dual battery solutions, it resolves typical forklift issues. It boosts space efficiency and supports 24/7 multi-shift work. Ideal for FMCG, cold chain, e-commerce and auto parts warehouses worldwide.
Large Cold Storage Warehouse, Dubai, UAE
Client Background
A leading local cold chain provider in Dubai offers warehousing and cross-border distribution for frozen and fresh food across the UAE and Gulf countries. Its 12,000 ㎡ cold storage runs at -18℃ to -22℃, equipped with 11.2m-high double-deep racks. Operating 24/7 on three shifts, it handles over 1,000 pallets daily. The old reach trucks with lead-acid batteries suffered from short runtime, hard startup and slow battery replacement, causing frequent downtime and high maintenance costs.
Key Challenges
Lead-acid batteries lasted less than 4 hours in low temperatures, disrupting daily operations.
Traditional top-pull battery replacement took over 15 minutes, leading to heavy productivity loss.
Ordinary forklifts lost load capacity and shook severely above 7m, with risks of cargo falling.
Double-deep rack inner positions were inaccessible, resulting in low space utilization.
Poorly sealed electric parts broke down frequently in cold and humid conditions.
Customized Solution
We supplied the premium EP CQD15SD, fitted with a 11.5m reinforced triple free mast, 560Ah low-temperature lithium battery and side-pull battery structure. It is also equipped with LED lights, integrated side shifter and OPS safety system, plus a 48V 150A lithium battery charger to suit harsh cold storage conditions.
Operation Results
The trucks have run steadily for 3 years with remarkable performance:
(1) The lithium battery works stably at -22℃ and supports 8-hour full-load operation per charge.
(2) Side-pull design shortens battery replacement to 3 minutes, cutting downtime by 92% and raising daily throughput by 40%.
(3) It keeps full 1500kg load at 8.15m height. The rigid mast ensures stable high-lift work and passes local safety inspection.
(4) The scissor fork accesses inner rack pallets directly, lifting storage utilization by 29% and saving warehouse expansion costs.
(5) Fully sealed components reduce maintenance frequency by 65%.
(6) Compact turning radius enables flexible movement in narrow aisles with nearly zero cargo damage.
(7) This case has become a local cold chain benchmark and been widely referred to by peers across the Middle East.
FAQ
Q: What makes CQD15SD different from regular reach trucks?
A: It features a dedicated scissor fork for double-deep racks, full load capacity at 8.15m, max 11.5m lift height and practical side-pull battery for multi-shift work.
Q: Lead-acid or lithium battery?
A: Pick lead-acid for budget and single-shift use. Choose lithium battery for cold storage and 24-hour operations, as it works better in low temperatures.
Q: What is the minimum aisle width?
A: 3125mm for 1000×1200mm crosswise pallets, 3195mm for 800×1200mm lengthwise pallets.
Q: Can I customize mast and fork sizes?
A: Yes. We offer various mast heights (6500mm–11500mm) and fork sizes.
Q: Does it work in cold storage?
A: Yes. With low-temperature parts and lithium battery, it runs reliably at -22℃.
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